Want to let you know how apperciative we are of the great service we recieved when our truck was in for repair. I dont know if we could have been at a better service repair shop with great mechanics. Everyone was so willing to help and went beyond working extra hours to get us back on the road again. We were given electric, water and most important your friendship and a car to drive to see your lovely town. Thank you from the bottom of our hearts. We are so glad we broke down near your business and will be sure to recommend you to everyone ( which we already have) that is traveling through on their way to Texas at San Benito.
Mike and Jennie Noble- Windfall, Indiania
I recently purchased a 2009 Dodge Caliber from your Wharton dealership this past April. I wanted to tell you what a great experience it was to purchase my used vehicle from your dealership.
I contacted your dealership several weeks in advance of my purchase for help in finding the right vehicle. I found that your internet pricing by far beat anyone in my area, so it was refreshing not to go through the "haggling" you would normally have to do at other dealerships. Mr. Garcia found my vehicle and gave me several weeks to manage my financing. Mr. Jason Rivera was my contact for any questions I had concerning the vehicle during the decision making process. I had only seen the vehicle on the internet so I called with questions and concerns intermittently and was met with an immediate response that I was happy with. During that time Mr. Garcia, Mr. Rivera and I got to know each other so well, it almost felt like we were family when we finally met!
Months after the purchase, my husband needed information from the dealership to be faxed to the DMV. We placed a call to Mr. Rivera and Mr. Garcia and they stopped everything to assist us. They treated us as if we were still in the car buying process. I will never believe in my heart of hearts that I could ever get this kind of treatment or service from any other business again. AT NO TIME WAS I PRESSURED TO BUY THIS VEHICLE! I will be a loyal customer forever and recommend anyone to purchase a vehicle new or used from Don Elliott Autoworld in the future. I could never thank you enough for the very personal service we received.
Sincerely, Kathleen M. McBride - Inwood, WV
"Mr. Elliott - I just want you to know how much you should value Johnny Garcia as an employee. My husband and I are without any transportation at the moment and have been desperate to find an affordable,dependable car. Our credit is not the best, so Johnny (literally) had to jump through hoops and stand on his head to find financing for us. HE DID IT !!! Experience working with him has proven that he gives his all to accomodate whoever calls upon him. If every employee had the integrity and values Johnny does, this country would be in much better professional and financial shape! I would like to thank you, Johnny and Jason for proving your invaluable friendship to Rice University employees and all you serve. Believe me, I definitely will spread the word. With deepest appreciation"
"Mr. Elliott, I wanted to let you know what a great experience I had recently on the purchase of a 2009 Nissan Rogue from your dealership. Mike Rivera, Internet Sales Manager, is a very cordial, knowledgeable sales professional and just an exceptional young man. He was very helpful with the trade in for my vehicle and handled all the details for the new purchase in a very efficient manner. Johnny Garcia, General Manger, was also involved in the purchase and financing details. He does a great job getting information about your inventory out on the web. I was looking at vehicles in the Houston area and had requested an online quote when I received email information on a vehicle from your dealership. I contacted the Internet sales division and spoke with Ryan Russell who set up an appointment for me the very next day, quite timely. Although my search initially started in Houston, it was worth the drive to Wharton. The Rogue I purchased had lower mileage and a lower sticker price than any of the vehicles offered at dealerships in Houston. This is a real winning combination. With the addition of the excellent service and assitance I received from your impressive sales team, I am a very happy customer. With best regards"
"I wanted to thank those wonderful guys Mike Rivera, and Johnny Garcia at Don Elliott for getting me into my Chevy Avalanche, I love it !!!! I have been looking high and low for a really long time. The weather was cold, electricity had been going on and off all day everwhere, but they perservered. I can't tell you how many times Mike Rivera ran back and forth between their buildings or the countless phone calls he made. Johnny Garcia a special thank you for making it happen, you're great. See you guys soon, thanks again."
"Thank you so very much to John and Jason at Don Elliott and Katie in the Internet department. Norm is so hapy with his new F350, we both agree that this truck was meant for him, it has totally exceeded our expectations! Many thanks for the great customer service, attention to detail, and patience as we worked together across 3000 miles to make this purchase. Despite the distance all came together without a hitch and our beautiful new truck arrived safe and sound and on schedule ! It has truly been such a pleasure. Thank you"
"Mr. Elliott - I would like to thank you and let you know how fortunate I feel you are to have two such incredibly exemplary employees in Johnny and Jason. Over a month ago my boss (Jerry Pickle) contacted you explaining that my daughter, Amanda was in need of dependable transportation. Johnny contacted me immediately. At that time, Amanda was not in a financial position to purchase a car. He caringly, encouraged us to contact him when she was in a better position. Although it took an enormous amount of back-bending and patience on their part, Johnny and Jason were able to make it happen. This morning, Amanda's PT Cruiser was delivered to her. She absolutely loves it ! I cannot tell you how much it means to me and my husband to know that our daughter and granddaughter have safe, dependable transportation. Johnny and Jason went far beyond any and all expectations to make this happen for us. We are more grateful than you can imagine! Again, thank you so much !"
"Thank you !!! Mr. Elliott we wanted to tell you that we greatly appreciate the hard work that Johnny and Mike put into the effort of selling us this vehicle. I sincerely want to thank all of you for your professionalism. Don Elliott Autoworld is a great dealership and I hope to continue to make our future purchase from you and your staff. I will be proud to refer anyone to Don Elliott AutoWorld"
"Dear Jason and Johnny- Thanks very much for helping us find a car, and for being so honest and friendly throughout the process. Also for helping us sell our other car after it was damaged."
Jack and Kay Balcer
"Mr. Don Elliott, Thank you so much for your help in finding a new vehicle. Your staff has been amazing in this whole process and I am in awe of their hard work. You will be in my prayers, and may God Bless You in all that you do. In Him, "
"I am very blessed to have run across the Don Elliott Autoworld website on the Internet. I want to thank the whole Don Elliott team, especially Lisa Jo and Mike Rivera they were great and assisted me to get the beautiful Infinity G35 that I am driving. I have never had such a great experience when purchasing a vehicle."
"All of my questions were answered by Amber the Internet Coordinator, excellent customer service. Dealership price was very competitive as I drove from Laredo to purchase my 2010 Traverse. I recommend Don Elliott Autoworld"
"I will refer everyone I can to Don Elliott, you guys rule over there !!! Thanks...."
M J Hermann
To Amber in the Internet Department: Thanks for your help in making this such a great way to buy a new vehicle. It was a quick,easy,and pleasant buying experience. Even Gary Heffner was very good to deal with. LOL! If I had Don's e-mail, I'd say the same to him, and if or when I do run into him at the dealership I'll be sure to pass along my compliments in person."
"I would like to thank everyone at Don Elliott for going beyond the call of duty to get me a car. My hat goes off to Mike Rivera for all the effort, time , and hard work he did to get me financed. I love my PT Cruiser. I also would like to thank Michael Gupton in the Internet Dept. for putting everything into motion. You all are great !!! Thank you again."
"You guys are great. Couldn't ask for a better dealership !! "
The staff at Don Elliot Autoworld was very helpful in finding me the exact car I was looking for. With there upbeat attitude and knowledgeable staff it made the whole experience a breeze.